Terms of use

Definitions

Customer: Any professional or natural person with legal capacity as defined in Articles 1123 et seq. of the Civil Code, or any legal entity, who visits the website covered by these Terms and Conditions.

Content: All elements comprising the information available on the Website, including text, images, and videos.

Customer Information: Hereinafter referred to as “Information(s),” which corresponds to all personal data that may be held by https://www.ile-oleron-marennes.com for the purposes of managing your account, managing customer relationships, and for analytical and statistical purposes.

User: An Internet user who logs in to and uses the aforementioned Website.

Personal Information: “Information that, in any form whatsoever, directly or indirectly, allows for the identification of the natural persons to whom it applies” (Article 4 of Law No. 78-17 of January 6, 1978).

The terms “personal data,” “data subject,” “processor,” and “sensitive data” have the meanings defined by the General Data Protection Regulation (GDPR: No. 2016-679).

1. Overview of the Website

Pursuant to Article 6 of Law No. 2004-575 of June 21, 2004, on Confidence in the Digital Economy, users of the website https://www.ile-oleron-marennes.com the identities of the various parties involved in its creation and management:

Owner: Association under the 1901 Act, Île d’Oléron and Marennes Basin Tourist Office; VAT Number: FR 35 477 556 260 – 22 rue Dubois Meynardie, 17320 Marennes

Publication Director: Lionel Pacaud – l.pacaud@marennes-oleron.com. The Publication Director is either an individual or a legal entity.

Webmaster: Laetitia Prouet – l.prouet@marennes-oleron.com

Hosting Provider: SCALEWAY – 8 rue de la Ville l’Evêque, 75008 Paris

Web Agency: Studio Juillet – 2 Av. du Commandant Lisiack, 17440 Aytré, 05 46 41 47 87

Data Protection Officer: Maxime Gautier – m.gautier@marennes-oleron.com

Photo credits: Arthur Habudzik, Mathieu Lassalle, Marie Morin, Adeline Gressin, Gregory Rohart, John Duquoc, and magnific.com, homepage: French Wanderers

These GDPR legal notices were generated using the free tool provided by Orson.io

2. General Terms of Use for the Website and Services Offered

The Website constitutes an intellectual work protected by the provisions of the Intellectual Property Code and applicable international regulations. The User may not, under any circumstances, reuse, transfer, or exploit for their own benefit any part or all of the Website’s content or works.

Use of the website https://www.ile-oleron-marennes.com implies full and unconditional acceptance of the general terms of use described below. These terms of use are subject to change or amendment at any time; users of the https://www.ile-oleron-marennes.com website are therefore encouraged to review them regularly.

This website is normally accessible to users at all times. However, https://www.ile-oleron-marennes.com may decide to interrupt access for technical maintenance purposes and will endeavor to notify users in advance of the dates and times of such maintenance.

3. Description of Services Provided

The purpose of the https://www.ile-oleron-marennes.com website is to provide information regarding all activities of the Île d’Oléron and Marennes Basin Tourist Office and its tourism partners. The Île d’Oléron and Marennes Basin Tourist Office strives to provide information on the https://www.ile-oleron-marennes.com website that is as accurate as possible. However, it cannot be held liable for omissions, inaccuracies, or failures to update information, whether caused by the office itself or by third-party partners who provide this information.

All information provided on the website https://www.ile-oleron-marennes.com is for informational purposes only and is subject to change. Furthermore, the information on the https://www.ile-oleron-marennes.com website is not exhaustive. It is subject to changes that may have been made since it was posted online.

4. Contractual Limitations on Technical Data

The website cannot be held liable for any property damage resulting from the use of the site. Furthermore, the user agrees to access the site using up-to-date hardware that is free of viruses and a latest-generation, up-to-date web browser . The website https://www.ile-oleron-marennes.com is hosted by a service provider within the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: No. 2016-679).

The goal is to provide a service that ensures the highest possible uptime. The hosting provider guarantees service continuity 24 hours a day, every day of the year. However, the hosting provider reserves the right to interrupt the hosting service for the shortest possible periods, particularly for maintenance purposes, to improve its infrastructure, in the event of infrastructure failure, or if the Services generate traffic deemed abnormal.

The Île d’Oléron and Marennes Basin Tourist Office and the hosting provider shall not be held liable in the event of malfunctions in the Internet network, telephone lines, or computer and telephone equipment, particularly those related to network congestion preventing access to the server.

5. Intellectual Property and Infringement

The Île d’Oléron and Marennes Basin Tourist Office owns the intellectual property rights and holds the rights of use for all elements accessible on the website, including text, images, graphics, logos, videos, icons, and sounds. Any reproduction, display, modification, publication, or adaptation of all or part of the website’s content, regardless of the means or method used, is prohibited without the prior written authorization of the Île d’Oléron and Marennes Basin Tourist Office.

Any unauthorized use of the website or any of the elements it contains will be considered an act of infringement and will be prosecuted in accordance with the provisions of Articles L.335-2 et seq. of the Intellectual Property Code.

6. Limitations of Liability

The Île d’Oléron and Marennes Basin Tourist Office acts as the publisher of the website. It is therefore responsible for the quality and accuracy of the Content it publishes.

The Île d’Oléron and Marennes Basin Tourist Office shall not be held liable for any direct or indirect damage caused to the user’s equipment while accessing the website https://www.ile-oleron-marennes.com, resulting either from the use of equipment that does not meet the specifications indicated in Section 4, or from the occurrence of a bug or incompatibility.

The Île d’Oléron and Marennes Basin Tourist Office shall also not be held liable for indirect damages (such as, for example, loss of business or loss of opportunity) resulting from the use of the website https://www.ile-oleron-marennes.com. Interactive features (such as the ability to ask questions in the “Contact Us” section) are available to users. The Île d’Oléron and Marennes Basin Tourist Office reserves the right to remove, without prior notice, any content posted in this section that violates applicable French law, particularly provisions relating to data protection. Where applicable, the Île d’Oléron and Marennes Basin Tourist Office also reserves the right to hold the user civilly and/or criminally liable, particularly in the event of messages that are racist, abusive, defamatory, or pornographic, regardless of the medium used (text, photographs, etc.).

7. Management of Personal Data

The Customer is informed of the regulations concerning marketing communications, the Law of June 21, 2014 on Confidence in the Digital Economy, the Data Protection Act of August 6, 2004, and the General Data Protection Regulation (GDPR: No. 2016-679).

7.1 Parties Responsible for Collecting Personal Data

For Personal Data collected in connection with a reservation, a request for information via the contact form, or browsing the Site, the controller of the Personal Data is: The Île d’Oléron and Marennes Basin Tourist Office, represented by Christophe Sueur, its legal representative.

As the controller of the data it collects, the Oléron Island and Marennes Basin Tourist Office undertakes to comply with the applicable legal framework. In particular, it is the responsibility of the Tourist Office to establish the purposes of its data processing, to provide its prospects and customers—based on the consent it has obtained—with complete information regarding the processing of their personal data, and to maintain a record of processing activities that accurately reflects the actual processing. Whenever the Île d’Oléron and Marennes Basin Tourist Office processes Personal Data, the Tourist Office takes all reasonable measures to ensure the accuracy and relevance of the Personal Data in light of the purposes for which https://www.https://www processes it.

7.2 Purpose of the Collected Data

The Île d’Oléron and Marennes Basin Tourist Office may process all or part of the data:

• to enable navigation on the Site and the management and tracking of services ordered by the user: Site login and usage data, billing, order history, etc.
• to prevent and combat cyber fraud (spamming, hacking, etc.): computer hardware used for browsing, IP address, password (hashed)
• to improve navigation on the Site: connection and usage data
• to conduct optional satisfaction surveys on https://www.ile-oleron-marennes.com: email address
• to conduct communication campaigns (text messages, email): phone number, email address

The Île d’Oléron and Marennes Basin Tourist Office does not sell your personal data, which is therefore used only when necessary or for statistical and analytical purposes

7.3 Right of Access, Rectification, and Objection

In accordance with current European regulations, Users of https://www.ile-oleron-marennes.com have the following rights:

• the right to access (Article 15 of the GDPR) and to rectify (Article 16 of the GDPR), update, and ensure the completeness of User data; the right to restrict processing or erase personal User data (Article 17 of the GDPR), when such data is inaccurate, incomplete, ambiguous, or outdated, or when its collection, use, disclosure, or retention is prohibited
• the right to withdraw consent at any time (Article 13(2)(c) of the GDPR)
• the right to restrict the processing of User data (Article 18 of the GDPR)
• the right to object to the processing of Users’ data (Article 21 of the GDPR)
• the right to data portability for data provided by Users, when such data is subject to automated processing based on their consent or on a contract (Article 20 of the GDPR)
• the right to determine the fate of Users’ data after their death and to choose to whom the Île d’Oléron and Marennes Basin Tourist Office must (or must not) disclose their data to a third party they have previously designated

As soon as the Île d’Oléron and Marennes Basin Tourist Office becomes aware of a User’s death and in the absence of instructions from the User, the tourist office undertakes to destroy the User’s data, unless retaining it is necessary for evidentiary purposes or to comply with a legal obligation.

If the User wishes to know how https://www.ile-oleron-marennes.com uses their Personal Data, request to correct it, or object to its processing, the User may contact the Oléron Island and Marennes Basin Tourist Office in writing at the following address:

Tourist Office of Île d’Oléron and the Marennes Basin – DPO, Maxime Gautier / 22 rue Dubois Meynardie, 17320 Marennes.

In this case, the User must specify the Personal Data that they would like https://www.ile-oleron-marennes.com to correct, update, or delete, and must provide proof of identity by submitting a copy of an identification document (ID card or passport).

Requests to delete Personal Data will be subject to the obligations imposed on the tourist office by law, particularly regarding the retention or archiving of documents. Finally, Users of https://www.ile-oleron-marennes.com may file a complaint with the supervisory authorities, including the CNIL (https://www.cnil.fr/fr/plaintes).

7.4 Non-Disclosure of Personal Data

The Île d’Oléron and Marennes Basin Tourist Office undertakes not to process, host, or transfer the information collected about its customers to a country outside the European Union or recognized as “inadequate” by the European Commission without first informing the customer. However, the Île d’Oléron and Marennes Basin Tourist Office retains the freedom to choose its technical and commercial processors, provided that they offer sufficient safeguards in accordance with the requirements of the General Data Protection Regulation (GDPR: No. 2016-679).

The tourist office undertakes to take all necessary precautions to ensure the security of the Information and, in particular, to prevent it from being disclosed to unauthorized persons. However, if an incident affecting the integrity or confidentiality of the Customer’s Information is brought to the attention of https://www.ile-oleron-marennes.com, the latter must inform the Customer as soon as possible and notify them of the corrective measures taken. Furthermore, https://www.ile-oleron-marennes.com does not collect any “sensitive data.”

The User’s Personal Data may be processed by subsidiaries of https://www.ile-oleron-marennes.com and subcontractors (service providers), exclusively for the purposes set forth in this policy.

Within the limits of their respective responsibilities and for the purposes outlined above, the main individuals likely to have access to the data of https://www.ile-oleron-marennes.com are primarily the staff of the Île d’Oléron and Marennes Basin Tourist Office.

7.5 Types of Data Collected

Regarding users of the https://www.ile-oleron-marennes.com website, we collect the following data, which is essential for the operation of the service and will be retained for a maximum period of 12 months following the end of the contractual relationship: Last name, first name, email address, phone number, and mailing address

8. Incident Notification

No matter how much effort is made, no method of transmission over the Internet and no method of electronic storage is completely secure. We therefore cannot guarantee absolute security. If we become aware of a security breach, we will notify the affected users so that they can take appropriate measures. Our incident notification procedures comply with our legal obligations, whether at the national or European level. We are committed to fully informing our customers of all matters relating to the security of their accounts and to providing them with all the information necessary to help them meet their own regulatory reporting obligations

No personal information belonging to users of the https://www.ile-oleron-marennes.com website is published without the user’s knowledge, exchanged, transferred, assigned, or sold in any form to third parties. Only in the event of the acquisition of https://www.ile-oleron-marennes.com and its rights would allow for the transfer of said information to the potential acquirer, who would in turn be bound by the same obligation to preserve and modify data with respect to users of the https://www.ile-oleron-marennes.com website.

Security

To ensure the security and confidentiality of Personal Data and Health-Related Personal Data, https://www.ile-oleron-marennes.com uses networks protected by standard measures such as firewalls, pseudonymization, encryption, and passwords.

9. Hyperlinks, “Cookies,” and Web Beacons (“Tags”)

The https://www.ile-oleron-marennes.com website contains a number of hyperlinks to other websites, which have been included with the authorization of https://www.ile-oleron-marennes.com. However, https://www.ile-oleron-marennes.com is unable to verify the content of the sites visited in this way and therefore assumes no liability in this regard.

Unless you choose to disable cookies, you agree that the website may use them. You may disable these cookies at any time, free of charge, using the opt-out options provided and outlined below; please note that doing so may reduce or prevent access to all or part of the Services offered by the site.

9.1. “Cookies”

A “cookie” is a small data file sent to the User’s browser and stored on the User’s device (e.g., computer, smartphone) (hereinafter “Cookies”). This file contains information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, and the date and time of access. Cookies do not pose any risk of damaging the User’s device.

https://www.ile-oleron-marennes.com may process the User’s information regarding their visit to the Site, such as the pages viewed and searches performed. This information allows https://www.ile-oleron-marennes.com to improve the Site’s content and the User’s browsing experience.

Since cookies facilitate navigation and/or the provision of services offered by the Site, the User may configure their browser to allow them to decide whether or not to accept cookies, so that cookies are stored on their device or, conversely, are rejected—either systematically or based on the issuer. The User may also configure their browser so that they are prompted to accept or reject cookies on a case-by-case basis, before a cookie is likely to be stored on their device. https://www.ile-oleron-marennes.com informs the User that, in this case, not all features of their browser may be available.

If the User refuses to allow cookies to be stored on their device or in their browser, or if the User deletes those that are stored there, the User is informed that their browsing and experience on the Site may be limited. This may also be the case when the Oléron Island and Marennes Basin Tourist Office or one of its service providers is unable to recognize, for technical compatibility purposes, the type of browser used by the device, the language and display settings, or the country from which the device appears to be connected to the Internet.

In such cases, the Île d’Oléron and Marennes Basin Tourist Office disclaims all liability for any consequences resulting from the impaired functioning of the Site and any services offered by the Tourist Office, arising from (i) the User’s refusal of cookies (ii) the inability of https://www.ile-oleron-marennes.com to store or access the cookies necessary for their operation due to the User’s choice. Each browser has different settings for managing cookies and the User’s preferences. These settings are described in the browser’s help menu, which explains how the User can modify their cookie preferences.

At any time, the User may choose to express and modify their cookie preferences. The Île d’Oléron and Marennes Basin Tourist Office may also use the services of third-party providers to assist in collecting and processing the information described in this section.

Finally, by clicking on the social media icons for Twitter, Facebook, Instagram, and YouTube displayed on the https://www website .ile-oleron-marennes.com or in its mobile app, and if the User has accepted the use of cookies by continuing to browse the https://www.ile-oleron-marennes.com website or mobile app, Twitter, Facebook, Instagram, and YouTube may also place cookies on your devices (computer, tablet, cell phone).

These types of cookies are placed on your devices only if you consent to them by continuing to browse the https://www.ile-oleron-marennes.com website or mobile app. However, the User may withdraw their consent for https://www.ile-oleron-marennes.com to place these types of cookies at any time.

Article 9.2. Web Beacons (“Tags”)

https://www.ile-oleron-marennes.com may occasionally use web beacons (also known as “tags,” action tags, single-pixel GIFs, transparent GIFs, invisible GIFs, and one-by-one GIFs) and deploy them through a third-party web analytics partner that may be located (and therefore store the corresponding information, including the User’s IP address) in a foreign country.

These tags are placed both in the online advertisements that allow users to access the Site and on the Site’s various pages.

This technology enables https://www.ile-oleron-marennes.com to evaluate visitors’ responses to the Site and the effectiveness of its initiatives (for example, the number of times a page is opened and the information viewed), as well as the User’s use of this Site.

The third-party provider may collect information about visitors to the Site and other websites using these tags, compile reports on the Site’s activity for https://www,ile-oleron-marennes.com, and provide other services related to the use of the Site and the Internet.

10. Governing Law and Jurisdiction

Any dispute arising from the use of the https://www.ile-oleron-marennes.com website is governed by French law. Except where prohibited by law, exclusive jurisdiction is assigned to the competent courts of La Rochelle

11. Register of Travel and Vacation Operators

The registration commission referred to in Article L. 141-2 of the Tourism Code certifies that:

The Tourist Office of Île d’Oléron and the Marennes Basin, located at 22 rue Dubois Meynardie, 17320 Marennes, France, represented by Mr. Christophe Sueur, President,

has been registered in the Registry of Travel and Vacation Operators under the following number: IM017150004, effective November 3, 2015.
Financial guarantee is provided by: APST, 15 avenue Carnot, 75017 Paris, France.
Professional liability insurance is provided by: Hiscox Europe Underwriting Limited, 19 rue Louis Le Grand, 75002 Paris, France.