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Plezier voor het hele gezin île d'Oléron Marennes

Family Plus label

Since 2016, our destination has been awarded the "Famille Plus" label, a national quality initiative aimed at improving the welcome families receive during their stay, by guaranteeing them a special welcome.
Thus, alongside the Tourist Office, over 60 socio-professionals from all sectors are committed to enabling families to "live great experiences together", through fun and educational activities, quality catering and adapted services and accommodation.

A RIGOROUS NATIONAL QUALITY INITIATIVE IN SERVICE OF FAMILIES

The Famille Plus certification is awarded for a period of three years to local authorities and service providers that implement a genuine policy of welcoming families and children.

It is awarded based on an application and following an audit. It requires compliance with a set of specific criteria verified through internal and external audits, as part of a process of continuous improvement in the quality of care.

THE CERTIFICATION’SOBJECTIVES

The national Famille Pluslabel aims to meet the expectations of families and, more specifically, to:

  • Make it easier to identify tourism offerings available to families and raise awareness of them in France and abroad.
  • Ensure a high standard of hospitality through adherence to a set of specific criteria
  • Provide greater visibility to the public for committed service providers through local and national communication channels.

PROMOTING THE LABEL WITHIN OUR DESTINATION

  • Dedicated brochures: Family Guide & activity programs
  • A dedicated web page
  • Targeted promotional campaigns (social media, blogs, local press, etc.)
  • Support for service providers in developing their family-friendly offerings through tools and meetings.

HOW TO OBTAIN THE LABEL?

This is a voluntary process for service providers. Organizations that meet the required criteria are eligible for certification. To apply:

  • Contact the Famille Plus coordinator at the Tourist Office and complete the commitment form corresponding to your business.
  • A site visit will be scheduled to assess your organization based on the various required criteria. Corrective actions may be recommended.
  • Within one month at the latest, the Tourist Office will notify you of its decision, following consultation with the National Brand Management Committee.

The cost of the process is €70 (including tax) for 3 years.

Your dedicated contact, Paul Guenebault: Send a message

kinderstrand oléron

THE FAMILY PLUS NETWORK IN OUR DESTINATION

In addition to all the Marennes Oléron tourist offices, 65 structures have been awarded the label: 15 nautical service providers, 8 nature-adventure activities, 12 cultural and heritage sites, 4 hotels, 2 residences and furnished accommodation, 3 Village Vacances, 14 campsites, 7 restaurants.